Your privacy matters to us. This page explains exactly what personal information phjion collects when you use our platform, how we use it, who we share it with, and what rights you have as a player based in the Philippines. Please read this carefully before creating an account or making any transactions on the site.
When you register and use phjion, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, mobile number, email address, and payment details such as your GCash or bank account information. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. If you contact our support team, we retain records of those communications to help resolve any issues efficiently. All data collection is limited to what is genuinely needed to provide you with a safe, functional, and compliant gaming experience on our platform.
phjion uses your personal information primarily to operate and manage your account, process deposits and withdrawals, verify your identity, and ensure compliance with applicable Philippine laws and regulations. We also use your data to send you important account notifications, respond to support requests, and — where you have opted in — to inform you about relevant promotions available on the Promotion page. Technical and usage data helps us improve platform performance, detect fraud, and maintain the security of all player accounts. We do not use your data for any purpose beyond what is described in this policy, and we do not sell or rent your personal information to any third party for marketing purposes.
phjion may share your personal data with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification services, and technical infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required to do so by law, court order, or in connection with the investigation of suspected illegal activity. We will never sell, trade, or transfer your personal data to unrelated third parties for commercial gain. Any data shared with partners is limited to the minimum necessary to fulfil the relevant service.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls that limit who within our organisation can view your data, and regular security reviews. Whileno system can guarantee absolute security, we continuously monitor for threats and respond promptly to any suspected breach. You also play an important role in keeping your account secure — never share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
phjion retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory requirements. If you request account closure, we will deactivate your account promptly, but certain data may be retained for the legally required retention period even after closure. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you. If you have questions about specific retention periods, you may contact our support team for clarification.
As a player based in the Philippines, you have rights over your personal data under applicable Philippine data protection legislation. You have the right to request access to the personal information we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data where there is no legal basis for us to continue holding it. You also have the right to object to certain types of processing and to withdraw any consent you have previously given, such as consent to receive promotional communications. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing any data-related request to protect the security of your account.
phjion uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most useful to players so we can continue improving the service. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of phjion.
phjion may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The date at the bottom of this page always reflects when the policy was last updated, so you can check back here at any time. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options. We encourage all players to review this policy periodically to stay informed about how we protect their data.
Last updated: 2025. This Privacy Policy applies to all phjion accounts registered in the Philippines.
Our FAQ page covers the most common questions from Filipino players about data, accounts, and platform security. You can also create a free account and explore phjion — registration is quick and easy on any mobile device.